top of page
Terms & Conditions

Privacy Policy 

​

Introduction 

Assist Cleaning and Janitorial Services ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our booking form, and request a quote. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. 

​

Information We Collect 

We may collect and process the following data about you: 

- Personal Identification Information: Name, address, email address, phone number, and any other details you provide during the booking or quote process. 

- Payment Information: Credit card details, billing address, and other payment-related information when you make a booking. 

- Usage Data: Information about how you use our website, including IP addresses, browser type, and pages visited. 

- Cookies: We use cookies to enhance your experience on our website. You can disable cookies through your browser settings, but this may affect the functionality of our website. 

​

How We Use Your Information 

We use the information we collect in the following ways: 

- To Provide Services: To process and manage your bookings, quotes, and payments.

- To Communicate: To send you updates, confirmations, and any other information related to your bookings or quotes. 

- To Improve Our Services: To understand how you use our website and services and to improve our offerings. 

- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes. 

​

Sharing Your Information â€‹

Your privacy is important to us. We do not sell, trade, or share your personal information with outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processing and email communications.

  • Legal Compliance: If required by law or in response to valid legal requests from public authorities, we may disclose your information.

  • SMS Consent: Your SMS consent will never be shared with third parties or affiliates for marketing purposes.

 

Security 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security. 

​

Your Rights 

You have the right to: 

- Access: Request a copy of the personal information we hold about you.

- Correction: Request that we correct any inaccurate or incomplete information.

- Deletion: Request that we delete your personal information, subject to certain exceptions.

- Opt-Out: Opt-out of receiving marketing communications from us. 

​

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. 

​

Contact Us 

If you have any questions about this Privacy Policy, please contact us at: 

Assist Logo.png
bottom of page